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Privacy Policy

Effective Date: 21 February 2026

BLB Taxi understands that your privacy is important to you and that you care about how your personal data is used and shared. We respect and value the privacy of everyone who uses our services and will only collect and use personal data in ways that are lawful, transparent, and consistent with your rights under the General Data Protection Regulation (GDPR).

You should check this page occasionally to ensure you are happy with any updates to this policy.

Please read this Privacy Policy carefully to understand how we handle your personal data.

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1. Who We Are
BLB Taxi
Dublin & Kildare, Ireland
Email: Info@blbtaxis.com

We provide taxi services including:

  • Dublin Airport transfers

  • Local transfers across Dublin & Kildare

  • 8-seater taxis

  • Wheelchair accessible taxis

  • Private tours

 


2. What This Policy Covers
This Privacy Policy applies to the provision of taxi services by BLB Taxi through:

  • Telephone bookings

  • Email enquiries

  • Website contact forms

  • Direct customer communication

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3. Your Rights Under GDPR
As a data subject, you have the following rights:

  • The right to be informed about how your data is used

  • The right of access to the personal data we hold about you

  • The right to rectification if your data is inaccurate or incomplete

  • The right to erasure (“right to be forgotten”)

  • The right to restrict processing

  • The right to data portability

  • The right to object to processing

  • Rights relating to automated decision-making and profiling


If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Data Protection Commission (Ireland):
www.dataprotection.ie
You may also contact us directly at Info@blbtaxis.com.

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4. Legal Basis for Processing
We process personal data under the following lawful bases:

Contractual Necessity (Article 6(1)(b))
Processing is necessary to provide taxi services and fulfil booking requests.

Legal Obligation (Article 6(1)(c))
We may process personal data to comply with tax, transport, or regulatory requirements.

Consent (Article 6(1)(a))
Where required, we obtain clear and informed consent, particularly for marketing communications.

Legitimate Interest (Article 6(1)(f))
We may process data to improve service quality, manage operations, and protect our business interests.

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5. What Data We Collect
Providing personal data is necessary when booking a taxi service. Without minimum required information, we cannot fulfil your booking.

A. Telephone Bookings
We may collect:

  1. Name

  2. Phone number

  3. Pick-up address

  4. Destination address

  5. Date and time of journey

  6. Call recordings (where applicable for quality and record-keeping)


B. Email or Website Enquiries
We may collect:

  1. Name

  2. Phone number

  3. Email address

  4. Pick-up and destination details

  5. Special requirements (e.g., wheelchair accessible vehicle)


C. Account or Corporate Bookings (if applicable)
We may collect:

  1. Name

  2. Phone number

  3. Email address

  4. Pick-up and destination details

  5. Company details

  6. Payment information (if provided)

  7. Call recordings (where applicable)


D. Automatically Collected Website Data

When visiting our website, we may collect:

  1. IP address

  2. Browser type

  3. Device type

  4. Pages visited

  5. Time and date of visit

This information is used to improve service performance and website functionality.
 

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6. Marketing Communications
If you have provided consent, we may use your contact details to:

  • Send promotional offers

  • Inform you about seasonal discounts

  • Provide service updates


We do not send unsolicited marketing communications.


You may withdraw consent at any time by contacting: 📧 Info@blbtaxis.com


Withdrawal of consent will not affect any prior lawful processing.

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7. Data Retention
We retain personal data only for legitimate business or legal reasons, including:

  • Completion of taxi services

  • Financial and tax record obligations

  • Resolving disputes

  • Regulatory compliance

Personal data is not retained longer than necessary.

Both electronic and paper records are stored securely with restricted access.

 


8. Sharing and Disclosure of Data
We only allow access to personal data where there is a legitimate operational need.
Personal data may be shared:

  • With drivers to complete bookings

  • With service partners where necessary

  • With payment providers (if applicable)

  • With law enforcement or regulators where legally required

We do not sell personal data to third parties.

 


9. Law Enforcement & Legal Claims
We may disclose personal data:

  • If required by law

  • To comply with court orders

  • To protect legal rights

  • To defend against legal claims

 


10. Business Transfers
If BLB Taxi undergoes a business restructuring, sale, or merger, personal data may be transferred as part of that transaction, subject to data protection laws.

 


11. Cookies
A cookie is a small text file stored on your device when you visit a website.
We use cookies to:

  • Enable website functionality

  • Monitor website traffic

  • Improve service performance

Disabling cookies may affect your ability to use certain features of the website.


Types of Cookies We May Use

Session Cookies – Temporary cookies deleted when you close your browser.

Persistent Cookies – Stored on your device to remember preferences.

Analytics Cookies – Used to understand website usage and improve user experience. This data is anonymised.

We do not track your behaviour outside of our website.

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12. Security
We take appropriate technical and organisational measures to protect personal data against:

  • Unauthorised access

  • Accidental loss

  • Unlawful disclosure

  • Misuse

However, no system can guarantee complete security.

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13. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.
 

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